Privacy Policy

At Timodax Store (“Timodax,” “we,” “us,” or “our”), safeguarding your privacy is of utmost importance to us. This Privacy Notice serves to elucidate the comprehensive procedures involved in the processing of Personal Information (as defined below) that is provided, collected, or disclosed in the course of delivering our products to you. We understand the significance of protecting your personal data and are committed to ensuring transparency and compliance with relevant data protection laws and regulations. This notice outlines our practices regarding the collection, use, and disclosure of personal information and your rights in relation to such data.

Information We Collect

There are several ways we may obtain information about you, including through (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties. Some of the information directly or indirectly identifies you as an individual. When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as “Personal Information.” This Personal Information includes the following categories:

  • Identifiers/Contact Information: These include your name, postal and email address, phone number, and unique identifiers that may identify your device or browser but not you by name.
  • Geolocation Data: Data about the location of the device you use to access the Services as more fully described below.
  • Commercial Information: Your purchase and usage history, and goods and service preferences, including payment information or photos you share from your devices.
  • Internet/Electronic Activity: IP address, web/app browsing, and search history related to our Services, and information regarding your interaction(s) with the Services or KDP advertising.
  • Profile Inferences: The inferences that we draw from your Personal Information and online activity to create a personalized profile so we can better identify goods and services that may be of interest.

We also work with various types of data that are de-identified or aggregated, and not reasonably capable of being associated with, or of reasonably being linked, directly or indirectly, with you or your household. This data is not Personal Information.

As provided in more detail below, we collect Personal Information from a variety of sources, including from:

  • Our service providers
  • Data analytics providers
  • Operating systems and platforms
  • Social networks
  • Ad Networks
  • Data vendors
  • Connected devices, and
  • From you directly.

How We Use Your Personal Information

Timodax uses Personal Information – including Identifiers, Geolocation Data, commercial or purchase-related information, Internet or other electronic network activity, and inferences drawn from your Personal Information in accordance with applicable data protection laws and this Privacy Policy for a variety of business and commercial purposes, including:

  • Process, manage, complete, and account for transactions, including purchases and refunds, exchange and layaway requests;
  • Provide our products and services to you and fulfill your orders;
  • Identify your product and service preferences;
  • Improve merchandise selections and customer service;
  • Invite you to participate in customer research;
  • Notify you about new products, services, features, promotions, events, and special offerings,
  • Provide customer support, diagnose technical and service problems, and respond to your requests, comments and inquiries;
  • Create and manage online accounts you establish including identifying you as a user of our websites or mobile apps;
  • Administer your participation in promotions, contests, and sweepstakes;
  • Verify your identity in certain instances (such as when you pay by check, return merchandise, or request a refund);
  • Secure our operations and protect against, identify, and help prevent crime, fraud, unauthorized activity, claims, and other liabilities and minimize credit risk;
  • Protecting the safety and well-being of our associates, customers, and others who interact with us;
  • Comply with and enforce applicable legal requirements, industry standards, our policies, and our Terms of Use;

How We Share Your Information

We may share your personal information we collect from you in connection with the Services with the following third parties:

  • Service Providers: We engage service providers to assist us in various aspects of our operations, such as credit card processors, technology solution providers, and logistics support. These service providers are contractually obligated to maintain the confidentiality of your information and to only use it for the purposes outlined in our agreements with them. They will have access to your data only to the extent necessary to perform their designated functions effectively.
  • Legal and Regulatory Obligations: We may be required to disclose your information to comply with legal or regulatory requirements, such as responding to subpoenas, court orders, or other legal processes. Additionally, we may disclose information to regulatory authorities to fulfill our legal obligations or to protect our rights, property, or safety, as well as those of others.
  • Fraud Prevention: Your information may be shared with fraud prevention agencies or similar entities to mitigate the risk of fraud or loss. This may include sharing information with third-party organizations that specialize in fraud detection and prevention, as well as internal fraud prevention measures.
  • Business Transfers: In the event of a corporate transaction, such as a merger, acquisition, or divestiture, your personal information may be disclosed to prospective or actual buyers of our company or assets. This disclosure may be necessary to facilitate due diligence processes or to complete the transaction. Rest assured, any such disclosure will be conducted in accordance with applicable laws and regulations, and we will take reasonable steps to ensure the protection of your personal information throughout the process.

These are just a few examples of the scenarios in which we may disclose your personal information. We take your privacy seriously and are committed to ensuring that your information is handled with the utmost care and in compliance with applicable laws and regulations. If you have any questions or concerns about our data handling practices, please do not hesitate to contact us.

How We Protect Your Information

At Timodax, safeguarding your personal information is of paramount importance to us, and we are fully committed to maintaining the highest standards of security to protect your privacy. We employ a comprehensive array of security measures and protocols, encompassing physical, electronic, and managerial safeguards, to safeguard the personal information we collect both online and offline.

Our physical security measures include restricted access to our premises, ensuring that only authorized personnel have access to sensitive data storage areas. We employ state-of-the-art electronic security systems, including firewalls, encryption, and intrusion detection systems, to fortify our digital infrastructure and shield your data from unauthorized access or malicious activities.

Furthermore, our dedicated team of security professionals continuously monitors our systems for any potential vulnerabilities or security breaches, promptly addressing any detected issues to ensure the integrity and confidentiality of your personal information.

While we spare no effort in fortifying our security defenses, it’s important to acknowledge that no system can be entirely infallible. Despite our best efforts, transmitting data over the internet carries inherent risks, as the internet is not entirely immune to security threats.

To mitigate these risks, we have implemented stringent measures to protect your financial information. We do not retain your full bank data or credit card details on our servers. 

While we strive to uphold the highest standards of security, it’s important to recognize that no security measures are foolproof. Therefore, we advise exercising caution and discretion when transmitting personal information online, and we encourage you to utilize secure communication channels and employ strong passwords to further enhance your data security.

Should you have any concerns or require further information about our security practices, please don’t hesitate to contact our customer service team. We’re here to provide you with the reassurance and assistance you need to ensure your peace of mind.

Your Rights

  • Access and Update: We recognize the importance of ensuring the accuracy and completeness of your personal information. As such, you have the right to access and update your personal information at any time. You can conveniently manage your information by logging into your account on our website. Through your account settings, you’ll have the ability to review, edit, or modify the information stored in our system. This empowers you to keep your personal details current and reflective of any changes in your circumstances.
  • Deletion: In addition to accessing and updating your personal information, you also have the right to request the deletion of your data under certain circumstances. While we strive to honor all deletion requests promptly, please note that we may be required to retain certain information for legal or business reasons. For example, we may need to retain transactional data for accounting or auditing purposes, or we may be obligated to retain certain information to comply with legal obligations or resolve disputes. However, rest assured that we will only retain your information for as long as necessary and will take reasonable steps to securely dispose of it when it is no longer required.
  • Opt-Out: We understand that preferences regarding marketing communications may vary among individuals. If you no longer wish to receive marketing communications from us, you have the option to opt-out at any time. Simply follow the unsubscribe instructions provided in the marketing emails you receive from us. By opting out, you can control the frequency and type of communications you receive from us, ensuring that your inbox remains clutter-free and tailored to your preferences. We respect your choices and are committed to honoring your preferences regarding marketing communications.

By offering these options for managing your personal information, we aim to provide you with greater control and transparency over how your data is used and managed. Should you have any questions or require further assistance regarding access, deletion, or opt-out requests, please do not hesitate to reach out to our customer service team. We’re here to assist you every step of the way.

Cookies

We make use of cookies on our Website which may collect and store personal information. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers. We use cookies to gain statistics on site traffic, track affiliate publisher referrals and improve and personalize your experience of our Website. In addition, we make use of third-party services who use cookies, web beacons, or other storage technologies to serve target ads based on past visits to our Website.

Children’s Privacy

Our website is designed to serve a general audience and is not specifically directed towards children. We place a high priority on the privacy and safety of all our users, particularly children. As such, we do not knowingly collect or solicit personal information from children under the age of 13.

We adhere strictly to the regulations set forth by the Children’s Online Privacy Protection Act (COPPA), which governs the online collection of personal information from children under 13. Our commitment to protecting children’s privacy means that we actively take steps to prevent the inadvertent collection of data from this age group.

If we become aware that we have unintentionally collected personal information from a child under the age of 13 without verified parental consent, we will take immediate action to delete such information from our records. Parents or guardians who believe that their child has provided us with personal information without their consent are encouraged to contact us promptly. We will then work swiftly to ensure that such information is removed from our system.

Additionally, we encourage parents and guardians to monitor their children’s online activities and to teach them about the importance of protecting their personal information while using the internet. If you have any concerns or questions regarding our policy on children’s privacy, or if you believe that a child under 13 may have provided personal information on our website, please reach out to our customer service team for assistance.

Your vigilance and cooperation in protecting the privacy of children online are greatly appreciated. Thank you for helping us maintain a safe and secure online environment for everyone.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].